Specialist water leak detection & repair
Find the source.
Restore the calm.
Nearly a decade of leak detection & plumbing repair.
When a leak is hidden, the next step should be clear. Careful investigation, a considered repair, and one agreed price for your home.
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The residential package
£1,400- Investigation & specialist leak detection
- Necessary access & plumbing repair
- Parts, testing & Trace & Access report
- 12-month workmanship warranty
£100 deposit deducted from the total.
See everything that’s includedStart with the signs
Not sure what’s leaking?
You do not need a diagnosis before getting in touch. The change you have noticed is a useful place to begin.
Pressure keeps dropping
Repeatedly topping up the heating? Understand when concealed pipework needs investigating.
Explore pressure keeps dropping02 / INSIDE YOUR HOMEDamp keeps returning
A patch on the wall, a stain overhead, or a floor that never quite dries.
Explore damp keeps returning03 / WATER SUPPLYWater use doesn’t add up
Unexpected consumption can point to water escaping somewhere you cannot see.
Explore water use doesn’t add up
Precision with perspective
There’s a home
around every pipe.
Finding the fault matters. So does understanding what reaching it means for your floors, walls and everyday life.
We connect the evidence before recommending access, explain the plumbing work, and give you a clear account of what follows.
- 01 Investigation suited to your property
- 02 Targeted access, explained before work
- 03 Repair, testing and a written record
A complete residential plumbing package
Know the cost.
Understand the work.
Including applicable tax. £100 deposit, £1,300 balance.
Explore the package- Investigation & diagnosis
- Specialist leak detection
- Tracing the affected pipework
- Necessary access or excavation
- Plumbing repair
- Parts & materials
- Appropriate post-repair testing
- Trace & Access report
- 12-month workmanship warranty
For agreed residential work. No separate hourly charge because that work takes longer. Restoring floors, plaster, decoration, paving and other finishes is excluded. Commercial instructions are quoted individually.
The route to a repair
Clarity at every stage.
From the first description to the final checks, you should understand what is happening and why.
Understand
We review your symptoms, property, postcode and any previous findings, then agree the job and appointment.
Investigate
Appropriate testing and tracing help narrow the problem before a place to access is proposed.
Access & repair
The agreed plumbing is reached and repaired, with necessary parts and materials included.
Check & record
Suitable checks assess the repair. A Trace & Access report records the relevant findings and work.
Specialist services
A different system.
The same attention to detail.
Explore the work by pipework, location or property type. We will help establish the right instruction before booking.
Mains water leaks
Private incoming supplies, unexpected water loss and buried pipe routes.
Explore mains water leaksHEATINGCentral heating leaks
Concealed heating circuits, pressure loss and wet underfloor systems.
Explore central heating leaksPROPERTYHidden plumbing leaks
Investigations behind walls, beneath floors and inside difficult voids.
Explore hidden plumbing leaksClose to home
Local knowledge starts
with your postcode.
Our service area includes 84 listed towns and districts. Coverage and appointment availability are confirmed for the full property address.
Useful before you book
Answers that make
the next step easier.
Practical reading about costs, access, heating pressure and the paperwork that comes after a leak.
Understanding the cost
What to compare in a quote, and where detection, access and repair fit together.
Explore understanding the costREPORTINGMaking sense of Trace & Access
What the terms mean, what a report records and what to ask your insurer.
Explore making sense of trace & accessYOUR APPOINTMENTBefore the engineer arrives
A short preparation list, with no need to find the leak yourself.
Explore before the engineer arrivesStraight answers
A few things worth knowing.
Does £1,400 include the repair?
Yes. For the agreed residential work, the package covers investigation, detection, tracing, necessary access or excavation, plumbing repair, parts and materials, testing and a Trace & Access report. Applicable tax is included. Decorative and remedial reinstatement are excluded.
Do I need to know where the leak is?
No. Start with what you have noticed, such as a damp patch, water loss or falling heating pressure. We choose suitable investigation methods after considering the property and its systems.
How does the £100 deposit work?
We first confirm the address, work and appointment. A £100 booking deposit is then deducted from the £1,400 package, leaving £1,300. An enquiry does not make a booking or take a payment.
Can the report help with an insurance claim?
The Trace & Access report gives you a record to submit to your insurer. Ask your insurer about approval requirements and cover before instructing work. The report does not guarantee reimbursement.
Careful investigation, clearly explained
There is a home around every pipe.
Our approach puts the findings and proposed access in context, so you understand the plumbing repair and what happens to the surrounding finishes.
See an example Trace & Access reportFrom your first enquiry to the repair
- Tell us your postcode, symptoms and any previous checks.
- We confirm the scope, price and appointment before requesting the £100 deposit.
- We investigate, explain the access, complete the agreed plumbing repair and record the findings.
Request a callback or call 01753 467000.