Identify which supply needs attention
We consider the supply arrangement and accessible points before choosing suitable isolation and testing. The behaviour of separate sections helps focus tracing. Surface clues, listening or tracer methods may then support a targeted opening and plumbing repair.
When this investigation may help
- Unexplained water use while fittings are off
- Damp near a hot or cold supply route
- A leak within boxed-in plumbing
- Moisture after changes to internal pipework
A method suited to the evidence
Tracing an escaping test mixture from suitably prepared pipework. Surface readings can be displaced from the fault. Preparation, isolation and safe test conditions determine whether this method is suitable.
Depending on the property, other appropriate methods may complement the investigation. Read about tracer gas detection or compare the methods.
Before the visit
Describe any recent bathroom or kitchen alterations and whether the building has shared services. Earlier plumbing notes can help avoid repeating an inconclusive starting point.
Surface warmth alone does not prove a leaking hot pipe. The source must be assessed together with the system evidence.
From finding the leak to repairing it
The residential package connects the investigation with necessary access, plumbing repair and suitable post-repair checks. Parts and materials are included for the agreed job. The report records the relevant findings, and the plumbing repair has a 12-month workmanship warranty.
Read the full package and exclusions · Understand how the visit works
Useful reading
Your questions
What information helps with hot and cold water pipe leaks?
Describe any recent bathroom or kitchen alterations and whether the building has shared services. Earlier plumbing notes can help avoid repeating an inconclusive starting point.
What should I know about the scope?
Surface warmth alone does not prove a leaking hot pipe. The source must be assessed together with the system evidence.
How is this work priced?
For the agreed residential job, £1,400 includes investigation, specialist detection, necessary access, plumbing repair, parts, materials, testing and a Trace & Access report. Decorative and remedial reinstatement is excluded.
Coverage for this service
Check the listed towns and districts in Berkshire, Buckinghamshire, Surrey, London, Hampshire, Hertfordshire, Oxfordshire, Bedfordshire. Appointment availability is confirmed for your full address.