Look at the route between the meter and the building
Known valve positions and connections help orient the investigation. Suitable acoustic or tracer checks may support the search, while surface observations show how escaping water could be moving. Access and necessary excavation are explained before the plumbing repair is carried out.
When this investigation may help
- A wet patch in otherwise dry ground
- Water appearing around a driveway edge
- Possible loss on a private garden supply
- A meter notification without internal signs
A method suited to the evidence
Comparing the sound of escaping water at useful points. Pipe material, depth, pressure and background noise affect the result. A quiet test does not rule out every leak.
Depending on the property, other appropriate methods may complement the investigation. Read about acoustic listening or compare the methods.
Before the visit
Mention gates, shared drives and any known power, gas or drainage routes. Confirm permission if a pipe crosses land belonging to someone else.
The residential package does not include restoring lawns, planting, paving or decorative landscaping. Other underground services must be considered before excavation.
From finding the leak to repairing it
The residential package connects the investigation with necessary access, plumbing repair and suitable post-repair checks. Parts and materials are included for the agreed job. The report records the relevant findings, and the plumbing repair has a 12-month workmanship warranty.
Read the full package and exclusions · Understand how the visit works
Your questions
What information helps with garden and driveway pipe leaks?
Mention gates, shared drives and any known power, gas or drainage routes. Confirm permission if a pipe crosses land belonging to someone else.
What should I know about the scope?
The residential package does not include restoring lawns, planting, paving or decorative landscaping. Other underground services must be considered before excavation.
How is this work priced?
For the agreed residential job, £1,400 includes investigation, specialist detection, necessary access, plumbing repair, parts, materials, testing and a Trace & Access report. Decorative and remedial reinstatement is excluded.
Coverage for this service
Check the listed towns and districts in Berkshire, Buckinghamshire, Surrey, London, Hampshire, Hertfordshire, Oxfordshire, Bedfordshire. Appointment availability is confirmed for your full address.