Hidden leaks. Considered repairs.Berkshire · London · the surrounding counties

Inside the home

Could the damp be condensation rather than a leak?

Understand why similar-looking patches can require different remedies.

Tell us about your leak

The appearance is not a diagnosis

A damp wall can be affected by condensation, water penetration, plumbing or moisture left after an earlier event. Painting over it does not establish which explanation applies. The pattern and history matter.

Describe changes through the day

Explain whether the patch changes with heating, water use or weather. Mention previous repairs and nearby plumbing. These observations help shape a relevant investigation without expecting you to diagnose the cause.

Know the boundary of a plumbing visit

Our investigation assesses whether water pipework contributes to the problem. A wider building or ventilation assessment may be more appropriate if the evidence points elsewhere. Drying and decorating are separate from repairing a leaking pipe.

Related service

Plumbing-related damp investigation explains the practical investigation and the scope to discuss before booking.

For agreed residential work, the Exact Source package is £1,400, including applicable tax. Necessary access, plumbing repair, materials, suitable checks and a Trace & Access report are included. Decorative and remedial reinstatement is excluded.

Read all package inclusions and exclusions.

Continue reading

Contact us

WhatsApp us · +44 7999 345944Call us · 01753 467000

Message us on WhatsApp, or open the chat and tap the call icon to call us on WhatsApp.

Call us
Chat with us
Message us on WhatsApp

Exact Source

Continue to WhatsApp with your message ready. Tap Send there to contact our team.

WhatsApp: +44 7999 345944
Prefer to call? 01753 467000

Begin with what you know

You describe the problem.
We investigate the source.

Your postcode and a few details are enough to start.

Tell us what’s happening
£1,400Residential package · scope agreed
Enquire