Ask what the price actually buys
Clarify investigation time, access, repair, materials, tax, reporting and reinstatement. A lower initial price may cover a different job rather than the same work at a lower cost. Ask how additional instructions are agreed.
Look for evidence you can verify
Relevant qualifications, authentic reviews and documented work can help assess a company. Check what any accreditation or guarantee actually covers. A broad claim such as damage-free detection should have clear limitations rather than being treated as a certainty.
Expect an explanation of the process
The company should explain what information is useful, how access is agreed and what happens after the investigation. No single instrument is ideal for every property. A clear method-selection explanation is more useful than a long equipment list alone.
Related service
Water leak detection explains the practical investigation and the scope to discuss before booking.
For agreed residential work, the Exact Source package is £1,400, including applicable tax. Necessary access, plumbing repair, materials, suitable checks and a Trace & Access report are included. Decorative and remedial reinstatement is excluded.