Build a repair plan before breaking the surface
Suitable system isolation helps establish which pipework is involved. Depending on conditions, tracer testing, temperature patterns and moisture readings may add useful evidence. We consider the finish, depth and known services before explaining what access is required for the agreed plumbing repair.
When this investigation may help
- Damp at floor edges
- A suspected heating leak under screed
- Water loss with no accessible dripping joint
- Moisture beneath a hard floor finish
A method suited to the evidence
Tracing an escaping test mixture from suitably prepared pipework. Surface readings can be displaced from the fault. Preparation, isolation and safe test conditions determine whether this method is suitable.
Depending on the property, other appropriate methods may complement the investigation. Read about tracer gas detection or compare the methods.
Before the visit
Tell us about the floor construction if known, any underfloor heating and previous extension work. Existing drawings can help; no trial holes are needed before the visit.
Thermal cameras do not see through concrete. Reinstating screed finishes, tiles or decorative flooring is excluded and should be planned separately.
From finding the leak to repairing it
The residential package connects the investigation with necessary access, plumbing repair and suitable post-repair checks. Parts and materials are included for the agreed job. The report records the relevant findings, and the plumbing repair has a 12-month workmanship warranty.
Read the full package and exclusions · Understand how the visit works
Useful reading
Your questions
What information helps with leaks beneath concrete floors?
Tell us about the floor construction if known, any underfloor heating and previous extension work. Existing drawings can help; no trial holes are needed before the visit.
What should I know about the scope?
Thermal cameras do not see through concrete. Reinstating screed finishes, tiles or decorative flooring is excluded and should be planned separately.
How is this work priced?
For the agreed residential job, £1,400 includes investigation, specialist detection, necessary access, plumbing repair, parts, materials, testing and a Trace & Access report. Decorative and remedial reinstatement is excluded.
Coverage for this service
Check the listed towns and districts in Berkshire, Buckinghamshire, Surrey, London, Hampshire, Hertfordshire, Oxfordshire, Bedfordshire. Appointment availability is confirmed for your full address.